At Plan a Party, we respect your privacy and are committed to protecting your personal data.
This Privacy Policy explains what information we collect, how we use it, and your rights in relation to your personal data.
1. Who We Are
Trading name: Plan a Party
Legal entity: Partnership of Andreea Iordachescu and Marcela Andreea Borbely
Address: 163 Tur Uisce, Doughiska, Galway, H91 C60V, Ireland
Email: hello@planaparty.ie
Telephone:
Andreea Iordachescu – 0863524879
Marcela Andreea Borbely – 0894509539
For the purposes of applicable data protection law, we act as the data controller for the personal data we collect from you.
2. What Information We May Collect
We may collect and process the following information:
- your name
- billing address
- delivery address
- email address
- phone number
- order details
- payment-related information processed through our payment providers
- event enquiry and booking details
- communications you send to us by email, phone, social media, website forms, or other channels
- any information you provide about allergies, accessibility needs, or event-related requirements where relevant
3. How We Collect Information
We collect information when you:
- place an order
- contact us
- submit an enquiry
- book an event or service
- subscribe to our newsletter or marketing, where offered
- browse or interact with our website
- communicate with us by phone, email, social media, or contact form
4. How We Use Your Information
We may use your information:
- to process and fulfil orders
- to arrange delivery
- to manage event enquiries and bookings
- to communicate with you about your order or booking
- to provide customer support
- to process payments through our service providers
- to improve our products, services, and website
- to keep internal business records
- to comply with legal and regulatory obligations
- to send marketing communications where you have agreed to receive them
5. Marketing
We will only send you marketing emails or other promotional communications where you have consented to receive them or where otherwise permitted by law.
You can unsubscribe from marketing communications at any time by:
- clicking the unsubscribe link in an email, or
- contacting us at hello@planaparty.ie
6. Sharing Your Information
We do not sell your personal data.
We may share your information with trusted third parties where necessary to operate our business, including:
- payment service providers
- courier and delivery providers, including An Post and DPD
- website hosting, ecommerce, or technical support providers
- marketing service providers, where applicable
- professional advisers where necessary
- public authorities or regulators where required by law
We will only share information that is reasonably necessary for the relevant purpose.
7. Payment Information
We do not store full payment card details ourselves unless expressly stated otherwise through a secure payment solution.
Payments are processed through third-party payment providers using their own systems and security measures.
8. Data Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, disclosure, or alteration.
That said, no method of internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security.
9. Data Retention
We keep personal data only for as long as reasonably necessary for:
- fulfilling the purpose for which it was collected
- complying with legal, tax, accounting, or regulatory requirements
- resolving disputes
- enforcing our agreements
When data is no longer needed, we will securely delete or anonymise it where appropriate.
10. Your Rights
Depending on your circumstances and applicable law, you may have the right to:
- request access to your personal data
- request correction of inaccurate data
- request deletion of your data
- request restriction of processing
- object to certain processing
- withdraw consent where processing is based on consent
- request data portability where applicable
- lodge a complaint with the Data Protection Commission
To exercise any of these rights, contact us at hello@planaparty.ie.
11. Cookies
Our website may use cookies and similar technologies. Please see our Cookie Policy for more information.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The latest version published on our website will apply.
14. Contact
If you have any questions about this Privacy Policy or about how we use your personal data, contact: hello@planaparty.ie